FAQs
OEM/ODM Process
Requirements Discussion → Technical Evaluation → Sample Development → Mass Production → Quality Inspection → Delivery and Support
*After the order is confirmed, production will be completed within 3 to 14 working days. We strictly adhere to production standards and ensure high-quality, on-time delivery.
Does KEQI support customized production？
At KEQI Energy, we recognize that every customer is unique, and we are dedicated to meeting the specific needs of our clients in the solar energy industry. We offer customized production services that enable us to create products tailored to your precise requirements, including solar lights, solar inverters, and energy storage solutions. Our team of experienced professionals collaborates closely with clients to ensure we fully understand their preferences and industry demands. Utilizing the latest technology and techniques, we deliver high-quality, customized products that stand out in the market. Whether you need a unique lighting solution for your commercial space or a specialized solar product not readily available, we are here to assist you. Contact us today to learn more about our customized production services and how we can help you achieve your solar energy goals!
How to ensure product quality?
At KEQI Energy, we believe that product quality is of utmost importance. We have implemented a rigorous quality control system that covers every detail of the production and shipping process. From the selection of raw materials to the final inspection of finished products, we adhere to strict production and shipping standards to ensure that our products meet the highest quality requirements. Our production facilities are equipped with the latest technology and staffed by experienced professionals who are dedicated to producing high-quality products. We also conduct regular training and quality control checks to ensure that our production and shipping processes remain at the highest level. Our commitment to quality has earned us the trust and loyalty of our customers, and we will continue to uphold our high standards in all aspects of our business！
Do the products come with a warranty？
At KEQI Energy, we take product quality and customer satisfaction very seriously. We have a strict quality control system in place to ensure that our products meet the highest standards of quality and safety. All of our products come with a corresponding warranty period, and we encourage our customers to communicate with us prior to purchasing to determine the specific warranty period for their desired product. Our commitment to quality extends beyond the sale of our products, and we provide excellent after-sales service to ensure that our customers are satisfied with their purchase. We believe that our dedication to product quality and customer satisfaction is what sets us apart in the industry, and we will continue to strive for excellence in all aspects of our business.
