OEM&ODM Solar Product Manufacturer

WhatsApp:0086-135-2711-9389

FAQS CENTER

Pre-sales service

Yes,Sure!

At KEQI, we understand that every customer is unique, and we are committed to meeting the individual needs of our clients. We offer customized production services that allow us to produce products that meet your specific requirements, or even create custom solutions that are tailored to your specific needs. Our team of experienced professionals is dedicated to working closely with our clients to ensure that we fully understand their needs and preferences, and we use the latest technology and techniques to create high-quality, customized products. Whether you need a unique lighting solution for your business or a specific product that is not available on the market, we are here to help. Contact us today to learn more about our customized production services and how we can help achieve your goals!

At KEQI, we believe that product quality is of utmost importance. We have implemented a rigorous quality control system that covers every detail of the production and shipping process. From the selection of raw materials to the final inspection of finished products, we adhere to strict production and shipping standards to ensure that our products meet the highest quality requirements. Our production facilities are equipped with the latest technology and staffed by experienced professionals who are dedicated to producing high-quality products. We also conduct regular training and quality control checks to ensure that our production and shipping processes remain at the highest level. Our commitment to quality has earned us the trust and loyalty of our customers, and we will continue to uphold our high standards in all aspects of our business!

At KEQI, we offer a variety of payment options to make the checkout process as easy and convenient as possible for our customers. We accept payments through popular platforms such as PayPal, Alipay, WeChat Pay, and bank transfers. Our payment process is secure and reliable, and we take every step to protect our customers’ privacy and financial information. We believe that providing multiple payment options is an important part of providing excellent customer service, and we are committed to making the payment process as smooth and hassle-free as possible. If you have any questions about our payment options or need assistance with the checkout process, our friendly and knowledgeable customer service team is always available to help.

At KEQI, we take the privacy and security of our customers’ information very seriously. We have implemented strict policies and procedures to ensure that all customer data and order information is kept confidential and secure. We use industry-standard encryption and other security measures to protect against unauthorized access, disclosure, alteration, or destruction of customer data. We also limit access to customer data to only those employees who need it to perform their job functions. We do not share customer data with third parties without the customer’s explicit consent, except as required by law or to fulfill an order. We are committed to maintaining the trust of our customers, and we will continue to implement and maintain the highest standards of data privacy and security.

After sales service

At KEQI, we take product quality and customer satisfaction very seriously. We have a strict quality control system in place to ensure that our products meet the highest standards of quality and safety. All of our products come with a corresponding warranty period, and we encourage our customers to communicate with us prior to purchasing to determine the specific warranty period for their desired product. Our commitment to quality extends beyond the sale of our products, and we provide excellent after-sales service to ensure that our customers are satisfied with their purchase. We believe that our dedication to product quality and customer satisfaction is what sets us apart in the industry, and we will continue to strive for excellence in all aspects of our business.

Thank you for choosing KEQI for your needs. We take pride in providing high-quality products and excellent customer service. If you have any questions or concerns about your order or our products, please do not hesitate to contact us. Our customer service team is available to assist you with any issues you may have. You can reach us by phone, email, or live chat on our website. We value your business and are committed to ensuring your satisfaction with our products and services. Thank you again for choosing KEQI.

 

 

Contact : after_sales@keqienergy.com

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